Ledger.com/start is the official onboarding portal for setting up your Ledger® device and installing the Ledger® Live App. Whether you're configuring a new Ledger® wallet, updating the Ledger® Live Desktop app, or troubleshooting failed Ledger® login attempts, this guide covers everything you need for a smooth and secure start.
What Is Ledger® Live?
Ledger® Live is the official wallet management software for Ledger® hardware devices. It allows users to manage crypto assets, install blockchain apps, stake tokens, and track balances—all while ensuring private keys stay offline. You can download the software directly through Ledger.com/start.
Starting Your Journey at Ledger.com/start
To begin using your Ledger® device securely, follow the setup flow:
- Visit Ledger.com/start from a trusted browser.
- Choose your Ledger® hardware model.
- Download Ledger® Live for Windows, macOS, Linux, iOS, or Android.
- Initialize your device and create a secure PIN.
- Record your 24-word recovery phrase and store it offline.
- Connect your device and complete Ledger® Live Login.
Ledger® Live Download Options
Users can choose the version that suits their needs:
- Ledger® Live Desktop – advanced asset and account management.
- Ledger® Live Mobile App – manage crypto directly from your phone.
- Ledger® Web Tools – available for specific supported actions.
Troubleshooting Ledger® Login Issues
Experiencing Ledger® login not working, Unable to login Ledger®, or Error Connecting Ledger® Account? These tips may help:
- Ensure USB drivers are updated and the cable is functioning.
- Restart the Ledger® Live App and reconnect the device.
- Update your Ledger® firmware and Ledger® Live version.
- Disable VPN or antivirus temporarily if they block connections.
- Try using another computer or USB port.
Ledger® Live App Not Working?
App crashes or freeze-ups usually stem from outdated OS drivers or corrupted installation files. Uninstall and reinstall Ledger® Live from official sources only. Avoid third-party websites to reduce security risks.
Ledger® Account Recovery & 2FA Reset
If you need to recover your Ledger® Wallet, your 24-word recovery phrase is essential. There is no alternative method for restoration. For Ledger® 2FA reset, check your email authentication settings or contact the official Ledger® Help Center.
Can't Verify Ledger® Wallet?
This issue often appears when the displayed transaction data does not match between Ledger® Live and your hardware wallet. Use the “Verify Genuine” feature in Ledger® Live and ensure that your USB connection is stable.
Frequently Asked Questions
1. Is Ledger.com/start safe to use?
Yes, it is the official website for setting up your Ledger® hardware wallet and downloading Ledger® Live.
2. Why can't Ledger® Live detect my device?
Faulty cables, outdated drivers, or security software may prevent connectivity.
3. Do I need my recovery phrase for Ledger® login?
No, but you will need it for restoring your wallet on a new device.
4. Why is Ledger® Live not updating?
Check your internet connection, operating system version, and device storage.
5. Is Ledger® Live compatible with mobile phones?
Yes. The Ledger® Live App supports both iOS and Android devices.
6. What should I do if Ledger® 2FA won’t reset?
Contact the Ledger® Help Center for guided account recovery instructions.